So Nokia decided to recall forty million faulty batteries. Large advertisements in leading dailies promised that new batteries would come in the post if you promised to return the old ones in the envelopes provided. I registered online and filled in the correct name address and all details required. Another person in Delhi registered by text messaging and was promised that the new batteries would come by post in three weeks. Of course this being India that did not happen. After waiting for a month and a half I went to the Nokia service centre in Dehradun and was told that all batteries had finished and they did not know when new ones would come. So last week I went to a service centre in Delhi where I was told the same thing. Eventually after we became angry our batteries were changed. Would Nokia dare to treat customers in Europe or America with such contempt. There is no doubt that they saved a lot of money by not sending batteries by post. Whether they thought that all Indians are dishonest and would fail to return the old batteries I do not know. I also do not know if the company service centres had been instructed to say that they had run out of batteries but they definitely wasted a lot of our valuable time and caused great inconvenience. It is not uncommon for Indians to be treated with such contempt by foreigners who make a great deal of money in our country. Sadly there is nothing we can do and they know it. After all our politicians class themselves as VIPs which makes all other citizens unimportant.